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The Asset Management Conversation Every Hotel Owner Should Have

March 20266 min readJames Barclay, Director of Asset Management

Most hotel owners think about management fees. They evaluate management companies on their fee structure — the base management fee, the incentive fee, the marketing levy. This is the wrong conversation.

The right question is: what is my total cost of underperformance? A hotel managed at 68% occupancy and £95 ADR, when the competitive set is running at 72% and £102, is leaving approximately £800 per room per year on the table.

A management fee of 3% on revenues looks very different once you have sized the upside. A management company that costs you 3% but closes a 15% RevPAR gap is delivering 12% net.

The asset management conversation starts here. Before discussing fees, we ask every prospective owner to share their STR report and model what closing the gap would mean for their P&L.

The conversation changes at that point. Fees become a detail. Performance becomes the subject.

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